Extremely positive experience with Slate Storage (210 Newton Rd., Raleigh, NC). I had a need to quickly relocate a family member to the area, and Jarvis “JJ” Holley (Facility Manager) was incredibly helpful, professional and kind. I could not ask much more in terms of the facility and its layout, and we were able to identify a workable solution to our needs. I would happily recommend this option if you’re seeking a storage solution. Thank you very much, JJ. SB
Needed storage ASAP to prepare for sale of house. Jarvis was able to get me a storage locker the same day I walked in. This facility is roomy, clean, has convenient access area, dual elevators, carts to move you storage items. It is well lit, temperature is controlled and comfortable, and rates are very reasonable. Look no furhter.....if you need to rent storage place, this is where you want to store your stuff. Oh, be sure to ask for Jarvis, you'll be glad you did.
I have loved using this place for storage!!! I have used Slate Storage for a few years now and have been very happy. JJ at the front is wonderful. He is super helpful and knowledgeable. Today he was the hero and helped me into my storage unit quickly because I misplaced my key!!! Thanks again JJ!!!
Slate Storage off of Newton in Raleigh was one of the best storage facilities I have used. Upon setting up our account Inga was professional, kind and helpful. Once you rent your unit they will provide you with a specialized code that allows for easy and secure access to the building and elevators. Dollies of different sizes are available for your use while you're moving in and out. Building has always been clean and at a comfortable climate controlled temperature. The loading area has a big awning so you are protected from inclement weather. If we need future storage assistance we will definitely be back. Thanks Inga and Slate! :)
Great facility. The staff is super helpful and the pricing was very fair. Highly recommend.
Very Friendly Staff! She is amazing!!
Clean and staffed. I would recommend
The managers are friendly! Storage is clean and they provide carts to assist with moving
The folks that work here are so kind and helpful. The facility is extremely clean. Highly recommend.
Moving is stressful enough and the team at Slate helps in every way possible. True customer service and accommodations to make sure you have what you need from move in to move out and the whole time in between. Five stars isn’t enough to say how much I appreciated not having to worry about my stuff or the process. Daniel and Inga are top tier.
I had a great experience the process of moving in and out was easy the facility was always clean and the staff was very nice.
Christine Becker (Chris)
I loved the fact that this place had its own dollies for customer use. However, I wasn't particularly impressed with the quality of paint they used on the floors. It was peeling all over the place, and far too easily scraped up by people moving things in and out of units. Plus I wouldn't expect to have found a lizard inside the building.
Slate Storage provided a excellent experience from start up, check in to now ongoing customer service for the months to us. . The facility is always clean and accessible to its customers.The staff is always helpful and curtious and supports our on going needs.This internal storage facility is less expensive compared to the competitors, many of whom do not offer inside units around the Triangle Area. Thank you Dan and Inga ! .
Feels like a hotel. Very professional and smooth process conducted by a bend over backwards staff. The facility is emaculate and well-thought out. The pricing is very competitive and should have other facilities rethinking their rates. Very accommodating staff.
The customer service I received from Daniel & Inga was fantastic. The facility is great and I had a very pleasant experience.
I love it when those who work in customer service actually understand the value of great customer service. I appreciate the excellent service Dan and Inga provide to me consistently as I am at my unit 2-4 times weekly. They are always aware that I am on the property, they greet me, call me by name and will stop by to say hello on occasion. The building and parking lot is always clean, and most importantly, I feel safe there.
Dan is great to work with. He really took care of us. The place is clean and new and just what we were looking for for our small storage needs.
Awesome service, very helpful. Modern, incredibly clean. Would highly recommend
Dan was courteous and careful to cover all the steps toward rental and all the benefits of Slate Storage.
Great staff and excellent unit.
Excellent facility, and even better Staff. Daniel and Inga go that extra mile. Thanks for that.
The staff are very friendly and knowledgeable when it comes to size of unit you may think you need and what you actually need. Brand new, very clean and easy access!
The moving in experience was really good. Smooth unloading and access to the elevators. Maneuverings around the corridors was also easy and good. Storage space is perfect. Glad we came to Slate Storage,
What an awesome place. Daniel was amazing he was very attentive to my concerns. The units are nice and roomy. I would recommend this facility for your storage needs.
What an amazing experience! I worked with both Daniel and Inga. They were so friendly and treated me like family! Both of them really listened to my needs and gave WONDERFUL advice on how best to proceed with space and move in dates relative to their current specials/move in offers. The facility is SO clean and very secure. The large door to my unit is very easy to move/lift. There are carts, large and small, for tenant use. Move out requirement is only 10 days! And they have coffee and clean bathrooms! I HIGHLY RECOMMEND Slate Storage!
Very easy to sign up. Super friendly and helpful. Very clean and secure.
We are excited to offer you the best value in self storage! Our storage facilities are located near retail hubs in your neighborhood, incorporate the best in computerized access and video surveillance, and all facilities offer temperature controlled units.